Servicenow Knowledge Template. Web enforce a knowledge article template at the time of creation procedure 1st option: Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields.
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These templates help create a consistent structure for knowledge articles. In the knowledge base, you can choose a default field and choose what you want to put in. Web skip to page content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. Web enforce a knowledge article template at the time of creation procedure 1st option: Add new fields based on how you want to customize and display your content.
Web skip to page content. In the knowledge base, you can choose a default field and choose what you want to put in. Add new fields based on how you want to customize and display your content. Web enforce a knowledge article template at the time of creation procedure 1st option: Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. These templates help create a consistent structure for knowledge articles. Web skip to page content.
